Contact Us

Need a table reservation and Want to know more about STORY? Sign up for our Newsletter to receive ANSWERS TO YOUR QUESTIONS, updates, announcements, exclusives and much more!

FOR ALL REFUND INQUIRIES PLEASE E-MAIL REFUNDS@STORYMIAMI.COM.

 
 

FAQ’s

 

1. Dress Code

Proper Dress Attire Required. Venue reserves the right to deny entry at doorman's discretion.

  • No Tank Tops
  • No Sleeveless T-Shirts
  • No Shorts
  • No Excessive Baggy Clothing
  • No Sandals, Flip Flops, Dirty Athletic Sneakers
  • No Flats (Ladies)
  • No Beach Attire
  • No Extra Baggy Tee's
  • No Jerseys/Athletic Wear

2. Hours of Operations

Venue opens from Thursday – Saturday. Hours of operation: 11pm-5am. Available seven days a week for private bookings. See our ‘calendar’ for upcoming events.


3. Age Requirements

Age 21 & Over. Entry is permitted with proper ID only.


4. What type of music is featured at Story?

It depends on the night of the week. Visit our calendar for detailed information on specific nights and events.


5. Lost Items

Please email lostandfound@storymiami.com.


6. Refunds

All tickets are final sale and cannot be exchanged or refunded. In the case of an event cancellation without a rescheduled date, a full refund will be automatically issued to each patron on the credit card used to purchase. By purchasing a ticket to this event, you agree to this purchase policy. Before purchasing your tickets, we urge you to confirm the title, time and location of the event.


7. How much does a table reservation cost?

Please submit all table requests via the form above.


8. Where do I park?

Valet Parking offered in front of STORY. Street parking options nearby as well.


9. How do I purchase tickets?

Visit our events page. Each event will direct you to the specific ticket site.


10. Private Bookings:

Please visit our corporate page for more information or contact our event sales manager Ashley Terrell at ashley@groothq.com.

 
 

Still Have a question?

fill out the form below.